FAQ

Here you will find some of our most frequently asked questions.

Tickets and prices

Here are our main prices for individual visitors:

  • Adults over 16: 15.00 CHF
  • Children under 6: free
  • Children aged 6-15: 7.00 CHF
  • Concessions: 12.50 CHF

Find all our prices on our opening times and prices page 

LIEN A FAIRE

Yes, you can purchase tickets via our online booking system. LIEN A FAIRE

We accept the following payment methods: Mastercard, Visa, American Express, JCB, Diners Club, Discover, UnionPay, TWINT, Google Pay, Apple Pay, WeChat Pay.

Purchasing a ticket online guarantees you a spot for your chosen tour or event. However, it does not give you priority access when you arrive at the castle.

Tickets bought online cannot be refunded. You may change the date of your visit if the ticket value is the same and if a request is made at least 3 days in advance. More information here.

Admission tickets can be bought online or at our castle kiosks.LIEN A FAIRE

You can also purchase tickets at the Montreux tourist office.

Admission tickets can be purchased in advance via our online booking system. They can also be purchased on the day at our castle kiosk.LIEN A FAIRE

Certain workshops or events, such as the Scary Night at the Museum, have limited availability so tickets must be booked online in advance.

Purchasing a ticket online guarantees you a spot for your chosen tour or event. However, it does not give you priority access when you arrive at the castle. Tickets bought online cannot be refunded. More information here.

Our cashiers accept payment in:

  • Swiss francs: notes and coins
  • Euros and US dollars: notes only, change will be given in Swiss francs.
  • Payment cards / electronic payment: Mastercard, Visa, American Express, JCB, Diners Club, Discover, UnionPay, Alipay, TWINT, Apple Pay, Google Pay.
  • Reka Card

The following payment methods are not accepted:

  • Cheques
  • Travellers cheques

Via our online booking system LIEN A FAIRE: Mastercard, Visa, American Express, JCB, Diners Club, Discover, UnionPay, TWINT, Google Pay, Apple Pay, WeChat Pay.

We take your data and privacy very seriously. Chillon Castle’s data protection policy clearly outlines how your data is processed when you browse our website (www.chillon.ch) and use our services (e.g. our online booking system).

For more information, please visit our Data Protection page. LIEN A FAIRE

You can get 50% off admission to Chillon Castle, excluding special events and not in conjunction with other offers.

Your Montreux Riviera Card must be activated before arrival and presented at the kiosk. For more information on the Montreux Riviera Card, head to the following page.

You can get 20% off admission to Chillon Castle, excluding special events and not in conjunction with other offers.

An ICOM card gets you free admission to Chillon Castle when presented at the ticket kiosk, excluding special events.

A Raiffeisen Member+ card (for a named individual) gets you free admission to Chillon Castle when presented at the ticket kiosk, excluding special events.

 

The Caritas CarteCulture pass gets you 30% off admission from 1 January to 31 March and from 1 November to 31 December when presented at the ticket kiosk, excluding special events.

The Swiss Museum Pass and Swiss Travel Pass get you free admission to Chillon Castle when presented at the ticket kiosk, excluding special events.

Free admission only applies to a Swiss Travel Pass labelled ‘Swiss Museum Pass’.

Planning your visit

  • November to February: Monday to Sunday, 10am to 5pm (last entry at 4pm)
  • April to September: Monday to Sunday, 9am to 7pm (last entry at 6pm)
  • March to October: Monday to Sunday, 9:30am to 6pm (last entry at 5pm)

Chillon Castle is open all year round, excluding 1 January and 25 December.

Chillon Castle is open every day of the year, excluding 25 December and 1 January.

We recommend you allow 1-2 hours for your visit.

Lockers (39cm wide / 57cm deep / 39cm tall) are available in the cafeteria (room 4). They can be locked using a 1 CHF deposit.

There is an open storage area for larger luggage such as pushchairs and buggies, or suitcases.

Chillon Castle Foundations accepts no responsibility for any loss or theft of these items.

Unfortunately, animals are not permitted on castle grounds. Kennels are available in a shaded area near the castle entrance (by the Castle Bazaar).

Assistance dogs for the visually impaired are permitted upon presentation of an assistance dog ID and when wearing an approved harness. Guard dogs, sheepdogs, hunting dogs and therapy dogs are not permitted.

Café Byron, located just opposite the castle, is open throughout the day for your refreshment needs.

Our ‘Vive la Suisse’ offer includes castle admission and a meal at Café Byron. LIEN A AJOUTER

The Castle Snack Bar is available in the castle garden when weather conditions allow.

There is a rest area with vending machines selling snacks and drinks in room 4 (first courtyard).

Chillon Castle has two places where you can treat yourself or a loved one to a souvenir.

The shop, which is inside the castle, has a wide range of books and toys, as well as our very own must-have Chillon souvenirs.

The Bazaar, which is outside the monument, is open in summer and offers a wide range of tourist delights, such as chocolate boxes, biscuits and drinks.

Chillon Castle is a medieval fortress, and our visitor trail is not heated in winter. We recommend you wrap up warm in winter and wear comfortable shoes with a sturdy sole.

You can warm up with a hot drink from one of the vending machines in our cafeteria, our shop, or at Café Byron.

No, smoking and vaping are not permitted in the castle or courtyards.

Cameras are permitted on the castle grounds. However, flash and selfie sticks are not allowed.

Visitors are not permitted to fly drones anywhere on the Chillon Castle grounds. This is both to help protect the fragile architecture of our heritage building and local wildlife in the nearby Grangettes Nature Reserve.

Fill out our contact form or call us on +41 21 966 89 10.

For frequently asked questions, please use our chatbot or the FAQs section of our website.

We recommend you visit when Chillon Castle first opens to avoid the crowds.

Here are our opening times:

  • November to February: 10am to 5pm (last entry at 4pm)
  • April to September: 9am to 7pm (last entry at 6pm)
  • March to October: 9:30am to 6pm (last entry at 5pm)

The castle is closed on 25 December and 1 January.

The Montreux Riviera is a safe, calm, family-friendly region with incredible natural surroundings that are perfect for walking. It’s a real little corner of paradise with a wide range of sports and cultural activities on offer. It is also renowned for its outstanding food scene and exceptional-quality wines.

Make the most of your visit with a tour of the military facilities at the Fort de Chillon, built in 1941 and classified as ‘top secret’ until 2001.

Discover Montreux Riviera

Transport and accessibility

The castle’s narrow passageways, cobbled floors and various staircases make it difficult for wheelchair users and those who are less able to walk to get around. The floor can easily become slippery in the event of rain, meaning manual wheelchair users may require assistance.

Only our paved courtyards, cafeteria with accessible toilet facilities, the Castle Bazaar and Café Byron are fully accessible.

We have two video screens in the cafeteria, which offer a virtual tour of the castle and its heritage through 8 short films, available in English, French, German, Chinese, Italian, Japanese, Korean, Russian and Spanish.

Accessibility at Chillon

AJOUTER LIEN

You can easily get to the castle by train, bus, bike, CGN boat, car or on foot.

More information on public transport AJOUTER LIEN

There are bike stands available opposite the castle entrance.

We also offer an e-bike charging service:

  • 4 charging stations, each with 2 plugs, are available for up to 3 hours max.
  • Shimano and Bosch keys and chargers can be hired from the Bazaar until 3pm (last key collection) and require a form of ID as a deposit.
  • These operate on a first come, first served basis. There is no option to book.
  • If equipment is damaged upon its return, you will be charged 100.00 CHF.

Please head to the Bazaar for further information.

There is a free public car park (for up to 3 hours) directly opposite Chillon Castle, along the cantonal road. A parking disc (blue disc) is compulsory. These can be purchased at the ticket office for CHF 3.00.

Parking is limited, so we recommend you take the bus or the train where possible.

If there is no parking available at the castle, additional parking is available in Villeneuve (Parking Tronchenaz, 3km away). You can then take the 201 bus (VMCV) from there.

To reduce the risk of theft, do not leave any valuables in your car and ensure no personal items are visible.

Getting to Chillon

LIEN A AJOUTER

Yes, there is an offer that includes a cruise of Lake Geneva on a CGN boat and castle admission.

This offer is only available via CGN at their ticket kiosks or on board.

RailAway offers a special 20% discount on admission when booked alongside a train ticket.

Get the RailAway offer

Family trips

Chillon Castle is the ideal place for a family day out and for introducing little ones to a medieval site. From the keep and cellars to the courtyards, defence systems and even latrines, there are plenty of exciting things to discover.

Children up to 10 years old can follow Chillon Castle’s Drako trail LIEN A AJOUTER– just pick up a free map at the ticket office. We also host various family-friendly events throughout the year, including school holiday workshops, guided tours for little ones, Easter and Christmas events, and Scary Night at the Museum.

Discover all our family-friendly activities in the Children’s section. LIEN A AJOUTER

The castle has cobbled courtyards, narrow passageways and steep staircases. For their own safety, children under 16 must be supervised by an adult at all times. We also recommend babies are held in a carrier. Buggies and pushchairs cannot be used on the visitor trail and must be left in the cloakroom (room 4). Baby changing facilities are available in the toilets in the second courtyard. We do not currently have a dedicated space for breastfeeding.

Children under 5 years old can visit Chillon Castle for free.

Here are our prices for children aged 6 and over:

  • Children aged 6-15: 7.00 CHF
  • Students/apprentices: 12.50 CHF
  • Family ticket (2 adults + 1-5 children aged 6-15): 35.00 CHF

Unfortunately, buggies and pushchairs cannot be used on the visitor trail, due to the number of cobbles, staircases and narrow spaces. Please use baby carriers where possible.

Buggies and pushchairs must be left in the cloakrooms in the cafeteria (room 4, first courtyard).

Family tickets can be purchased online or at our ticket kiosk for 35.00 CHF. This ticket admits 2 adults and 1-5 children aged 6-15 for a day at Chillon Castle. LIEN A AJOUTER

Family offers are also available for certain special events or evenings (Scary Night, Swiss Castles Day, Medieval Christmas).

Chillon Castle offers a number of birthday party themes for children aged 5 to 12, which can be booked on Wednesdays, Saturdays and Sundays.

Birthdays at Chillon

LIEN A AJOUTER

You are welcome to have a picnic or relax in the gardens or on the castle beach.

The beach has toilets and a shower. There is no lifeguard on duty and parents/guardians are responsible for their children’s safety.

A water fountain is available in the first courtyard.

We also have a wide range of food and drink on offer at Café Byron.

Picnics are not permitted inside the castle.

Club Drako is an exclusive club for children aged 4 to 14 who dream of living like a royal! The club hosts regular fun, creative workshops and events, and comes with a number of member perks.

Find out more about Club Drako LIEN A AJOUTER

Tour types

You can explore Chillon at your own pace, or with a guide in various languages.

For self-paced tours:

  • Free brochures: English, French, German, Arabic, Chinese (Mandarin and Cantonese), Czech, Dutch, Hebrew, Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Thai and Ukrainian.
  • Chillon app (3.00 CHF to download) available in: English, French, German, Chinese (Mandarin), Italian, Japanese, Korean, Russian, Spanish.
  • Audioguides (6.00 CHF) available in: English, French, German, Chinese (Mandarin), Italian, Japanese, Korean, Russian, Spanish.

For guided tours:

Guided tours are available in English, French, German, Chinese (Mandarin or Cantonese), Italian, Japanese, Portuguese, Russian or Spanish.

 

See our tour types AJOUTER LIEN

Yes. Audioguides can be loaned for 6 CHF and are available in English, French, German, Chinese, Italian, Japanese, Korean, Russian and Spanish.

You can also download the audioguide using the Chillon mobile app for 3 CHF.

Download from the App Store  Download from Google Play

 

Guided tours for individuals can be booked online and take place every Sunday from April to September.AJOUTER LE LIEN

For groups, there are a number of guided tours on offer: school trips, 50 to 80-minute tours, costume tours, tours followed by wine-tasting.

Group tours AJOUTER LE LIEN

No. Guided tours must be booked at least 72hrs/3 days in advance, by filling out our online form. You must also receive confirmation from our booking service.

Book a guided tour AJOUTER LIEN

Individual guided tours can be booked online and take place every Sunday from April to September.

AJOUTER LIEN

Guided tours last between 50 and 80 minutes, depending on the option you have selected.

As an exceptional heritage monument, Chillon Castle has around 300 items on display throughout. These are split across five main categories: weapons and armour, chests, furniture, paintings and murals, and archaeological objects.

Couleur principale du site LIEN A AJOUTER

No. Only official Chillon guides are authorised to give tours of the castle.

Exhibitions and events

In addition to our permanent exhibition, which you can see all year round, Chillon Castle holds temporary exhibitions on the themes of history and modern art, linked to the castle and its surrounding landscape. You can find more information about this here.

LIEN A AJOUTER

Chillon Castle hosts over 40 events per year to suit all ages and tastes.

Find out about upcoming events

LIEN  A  AJOUTER

Certain workshops (for adults or children) and events have limited spaces. So, we recommend you book online.

Find out about upcoming events

LIEN A AJOUTER

Room and events hire

Yes, two of our great halls are available for hire: the Aula Magna and the Castellan’s Dining Hall.

You can choose from a selection of approved caterers and providers for your event.

Please note that castle rooms are not available for hire during usual opening hours.

LIEN A AJOUTER

Find out more  LIEN A AJOUTER

Unfortunately, we cannot host wedding ceremonies, however our rooms can be hired for wedding dinners. Please bear in mind that festivities must end at midnight at the latest, and that the chapel cannot be used for ceremonies.

For your ceremony, we recommend you get in touch with other castles in the region such as Aigle or Oron.

Wedding photographs can be taken inside the monument with prior consent from the Chillon Castle Foundation and are subject to a 250 CHF payment upon arrival. This admits up to 3 people (the couple plus one photographer).

You can contact our Events Manager, Melissa Nieto, at private.events@chillon.ch

Castle wines

Chillon Castle offers a guided tour package with a Chillon wine-tasting session included. We also host a public wine-tasting session as part of our ancient bottling event in September.

Find out more

AJOUTER LIEN VERS VV

The ‘Clos de Chillon’ is only available to buy at Chillon Castle, from our shop or Bazaar. We can also deliver wine throughout Switzerland, fill out this form on our website to order. LIEN A AJOUTER

Our other variety, the Réserve de la Fondation, is produced by our partner Badoux Vins in Aigle. You can purchase this directly from Badoux Vins and at the castle when the ‘Clos de Chillon’ is out of stock.

The Chillon Castle Foundation has its very own vineyard near the castle, as well as around 40 wine barrels stored in our cellars. Our ‘Clos de Chillon’ red and white wines are also made right here at the castle.

Find out more AJOUTER LIEN

After your visit

You can get the latest news and updates from Chillon Castle by subscribing to our newsletter in English, French and German, or by following us on social media.

Subscribe to the newsletter

LIEN A AJOUTER

If you have lost an item, please contact our team by email to info@chillon.ch or call +41 21 966 89 10 and:

  • Describe your lost item
  • Give your name, address, email address and phone number
  • Give the date you lost the item

We’ll let you know if we find the item and you can collect or have it sent to you (you would need to pay any shipping fees). We keep lost property for 6 months.

The Friends of Chillon help contribute to Chillon Castle’s growth and development. They support our activities through various projects.
You can join the Friends of Chillon today and get plenty of members-only perks.

Join the Friends of Chillon LIEN A AJOUTER

The Chillon Castle Foundation’s primary mission is to maintain and preserve this unique piece of medieval heritage.

By making a donation, no matter the size, you are directly contributing to specific projects – whether it’s preserving our collections or restoring our building.

Donations to non-profit organisations can even be tax deductible for individual donors.

Make a donation AJOUTER LE LIEN

The castle

Founded in 2002, the Chillon Castle Foundation’s mission is to ensure the continued operation, conservation and restoration of this historic site, belonging to the Canton of Vaud (c/f decree issued on 30 June 2010).

Chillon Castle belongs to the Canton of Vaud. It is registered on the Swiss federal inventory of heritage sites of national importance (ISOS).

Any use of the castle’s image for political or activist purposes is prohibited.

Any use of the castle’s image for commercial purposes is subject to prior approval from Foundation management. Such use is subject to specific regulations and must not undermine the Foundation’s image and values.

You will find further information on this in our terms and conditions. LIEN A AJOUTER

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